FAQ and Good to know
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Hairdryer
Hand and bath towel
Slippers
Body-care products
Telephone
Radio and TV
Alarm clock
Electric kettle
Mineral water upon arrival
A small selection of books
City map
Free Wi-Fi in the entire hotel
A healthy and tasty breakfast buffet is on offer from 8 am to 10:30 am. There is a charge of € 8,50 for the breakfast buffet which includes coffee or tea and juice. € 11 for visitors.
Should you require special products due to a particular dietary intolerance or allergy, kindly notify us prior to your arrival.
There are no charges to cancel a reservation so long as you cancel three days prior to the date of your arrival.
If you booked using Booking.com or HRS.com, it is down to you to cancel the reservation.
Check-in time is 2 pm. No worries if you arrive ahead of check-in time. You may stow your baggage with us until your room is ready.
If your room is ready for you before 2 pm, you may have access to the room straight away.
The deadline for check-in is 10 pm
The room is yours until 10:30 am on your day of departure. Once again, we are glad to stow your luggage in case you have some spare time before your actual departure.
The following corona measures will apply in Hamburg from November 29th, 2021:
The 2 G rule applies to your hotel visit. Only vaccinated and convalescent persons with the respective proof such as Cov-Pass, vaccination card, PCR test with the date of infection may be accommodated.
People who cannot be vaccinated need original proof with the following data: name, address, date of birth, name of the doctor, stating that the guest is not allowed to be vaccinated, and if applicable, the duration and date. Unvaccinated people with a medical certificate may only have breakfast and other meals in their room.
You can find more information on this at: www.hamburg.com/residents/settle/health/14111762/corona-whats-new/
You can purchase the Hamburg-Card at our hotel. The card covers your fare on buses, trains, and harbour ferries.
They are valid from and to the airport and in all relevant areas of Hamburg -Hamburg AB area -. In addition, there are discount offers of up to 50% at more than 150 tourist attractions such as theatres, museums and restaurants.
We would be happy to provide you with a printed version of the card which is a rather tourist-friendly tool for getting about and enjoying Hamburg.
From crime novels to women’s-moving love stories, from current literature to historical books about Hamburg, from city guides to entertaining fiction – you’re sure to find a book of interest.
Our breakfast salon is open for you after breakfast until 10 pm as an “extended living room” – as well as the garden.
As we are a small and more intimate establishment, we made a conscious decision to maintain the room’s charm, and thus the mini-bar can be found in the ground floor foyer.
It is permanently stocked with soft drinks, beers, and wine – at fair prices. There are sweets and savoury snacks as well.
Our tips for cultural events, gastronomy, where to best enjoy Hamburg’s parks, lake, canals and riverside and the city experience. Ask us – we can tell you our hidden secrets.
There are a limited number of spaces available in an adjacent parking area. € 13 /night (24 hours – 12-12) as available.
Two docking stations of the Hamburg StadtRad – city bike -rental bikes – are located a short distance from the hotel. To rent a city bike, you need the app StadtRad Hamburg and a credit card. The first 30 minutes of your bike rental is for free! You may of course check their website www.stadtrad.hamburg.de/en
We would always recommend renting a bike for several days as outstanding bike paths abound throughout Hamburg.
If you have your own bike, it can be stored with us, no worries.
We understand that our guests expect to spend a comfortable stay with us. That may require a little special attention, please ask one of our staff for assistance. Perhaps a second pillow or duvet, an iron and ironing board?
We have hot water bottles on hand, no need to be shy to ask if needed. We can do your laundry-yay-! We also have aspirin on hand and of course, we can recommend a pharmacy just nearby.